The State of the Customer Success Profession 2019


Customer success is one of today’s fastest-growing disciplines and more industries than ever are realizing its value.

The State of the Customer Success Profession 2019 is a comprehensive report on the customer success discipline and job roles. Based on four years of data from LinkedIn, this analysis reveals growth trends to help executives and job seekers alike.

Executives can use the report to benchmark their initiatives and stay on the cutting edge of the discipline. Job seekers will get insight into the opportunities a Customer Success Profession (CSP) provides and the necessary skills to succeed.

Download the report to learn:

  • Growth rates of CSPs by industry and region
  • Gender breakdown of CSPs
  • Common career paths of CSPs
  • Common skills of CSPs
  • Much more!
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Developed in Partnership with Growth Molecules

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