How To Build a Product Experience that Supercharges Adoption and Retention

Your product is a user’s main touchpoint with your company as they move along the customer journey - from onboarding, to new releases, to renewal.

Learn from Harshi Banka, Director of Customer Success at Gainsight, as she discusses how some of the most innovative companies use in-app guides and walkthroughs to drive adoption and, in turn, retention, at scale.