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About Gainsight

Customer Love Summer Book Club

Join thousands of customer professionals this summer for Gainsight’s Customer Love Summer Book Club. We’re bringing together the industry’s recently published authors to discuss and share insights with the community. Register and inspire your customer-facing programs with knowledge from the industry’s foremost thought leaders. (Psst… Attend a webinar and you’ll have the chance to win free books!)

What You’ll Learn

Register Now

How-To Tips from Experts

Learn how to hire and manage a stellar CSM team and tactics for driving growth during renewal, expansion, and customer advocacy opportunities.

AMA with the Authors

Join an exclusive Q&A with the books’ authors to get behind the scenes details and answer your specific questions about putting the book’s knowledge into action.

Strategies for Growth

From product-led growth to customer centricity, find out how to align the entire company in total service to the customer.

Register Now
Watch On-Demand


Wednesday, September 23rd, 10:00 a.m. PST

Mastering Product Experience in SaaS

Join the creator of Gainsight PX, Mickey Alon, as he discusses why product-led growth strategy is rapidly being adopted in SaaS. Mickey will offer examples and specifics on how companies can transform the way they run their businesses by putting the product at the forefront of every step of the customer journey. This drives scalable customer acquisition, expansion, and retention.

Watch On-Demand

Upcoming Book Club Meetings

The Customer Success Handbook

Wednesday, July 29, 10:00 a.m. PST


The Customer Success Economy

Wednesday, August 12th at 10:00 a.m. PST


The Expansion Sale

Wednesday, August 26, 10:00 a.m. PST


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Mastering Product Experience in SaaS

Wednesday, September 23rd 10:00 a.m. PST


How to Capture Your Customers at the Top of the Funnel

Monday, May 11, 2020 // 10am PDT

Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.

How to Capture Your Customers at the Top of the Funnel

Monday, May 11, 2020 // 10am PDT

Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.

How to Capture Your Customers at the Top of the Funnel

Monday, May 11, 2020 // 10am PDT

Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.

How to Capture Your Customers at the Top of the Funnel

Monday, May 11, 2020 // 10am PDT

Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.

How to Capture Your Customers at the Top of the Funnel

Monday, May 11, 2020 // 10am PDT

Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.

How to Capture Your Customers at the Top of the Funnel

Monday, May 11, 2020 // 10am PDT

Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.

Register Here