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Get the inside info on the world's leading customer success platform. See how Gainsight transforms data points into actionable insights for CS, helping you increase retention, expand revenue, and scale operations. We’ll show how you can:
Are you moving your on-prem product to the cloud? Or maybe you offer a desktop application like Adobe or Zoom? If you fall into one of these categories, you know how challenging it can be to accurately capture user data and drive in-product engagement in real time. In this webinar, Mickey Alon, CTO of Gainsight PX, and Jared Block, PX Solutions Consultant, will show you how Gainsight PX can help you truly understand how users are moving through your desktop application and drive engagement using in-product messages.
In this webinar you'll learn:
Join us as we discuss strategies and tactical methods for putting customer needs at the core of your product. We’ll discuss:
Identify at-risk accounts, manage processes, and proactively address customer challenges
Ramp up customer engagement without adding headcount, and communicate customer value with in-depth behavioral insights
Achieve higher response rates, improve customer sentiment, and turn insights into results
Identify at-risk accounts, manage processes, and proactively address customer challenges
