Achieving Self-Sustaining Community

Customer communities are always on. Customers may span across time zones and continents, and their need for the community may pop up within work hours, at night, or even on the weekends. So how do you cultivate a self-sustaining engagement cycle that keeps the community thriving even when your community manager is away?

Join Danny Pancratz, Director of Community at Unqork, and 2023 Gainsight GameChanger Award winner, to hear how he built a thriving and self-sustaining community.

• Best practices for accelerating community contributions
• How to leverage automation to make things easier for both customers and community managers
• Danny’s solutions for sustaining community engagement and moderation while he was on an extended leave of absence