WEBINAR SERIES

AI Meets SaaS

Join Gainsight CEO Nick Mehta as he speaks with CEOs and executives from across the SaaS landscape that are passionate about Generative AI.  We'll discuss a number of different topics, such as AI's impact on SaaS, the importance of data, AI’s application to UX, and more.

Stay tuned as we release additional interviews over the course of the year!

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The series will cover topics on:

  • Avoiding surprises on customer churn risk and product adoption
  • Keeping the customer success outcomes in mind at all times
  • Tapping into the expansion potential of your customers to unlock new growth
  • Scaling your efforts through digital strategies and execution
  • Leveraging your product as a powerful tool for growth and scale
  • Embracing empathy and building connections on a human level with your customers
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EPISODE 1

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EP 1

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9:30 PST

 

Godard Abel, CEO of G2

In this episode, Nick Mehta and Shantan Reddy, Sr Product Manager at Gainsight sit down with Godard to discuss some of the burning, lingering questions surrounding Generative AI, pricing models, and opportunities for AI in customer success.

Watch this episode to learn more about: 

    • How organizations can monetize Generative AI, and approach different pricing models
    • Generative AI's disruption on traditional user experience (UX)
    • The biggest opportunities, and threats for using Generative AI in customer success

 

About Our Speaker: 

A 5x SaaS entrepreneur, Godard Abel is CEO of G2, the world's largest and most trusted software marketplace, which he co-founded in 2012. He is also Executive Chairman of ThreeKit, a leading 3D visualization technology company, and Logik.io, a next generation configuration technology.

Previously, he has served as CEO of SteelBrick, which was acquired by Salesforce in 2016, and was the co-founder of BigMachines, which was acquired by Oracle in 2013.

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EPISODE 2

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JULY 03

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9:30 PST

 

Jack Altman, CEO of Lattice

In this upcoming episode, Nick Mehta and Shantan Reddy will sit down with Jack to discuss how AI has impacted the HR industry today, and how to take on a balanced approach with the deployment, and use of AI in the SaaS workforce.

Watch this episode to learn more about: 

    • New developments Lattice's Generative AI capabilities, including sentiment analysis and HRIS
    • Generative AI's disruption on the SaaS workforce, and how to balance people, and technology
    • The most impressive AI innovations we've seen on the market
    • Managing through the concept of 'Tech Debt'

 

About Our Speaker: 

Jack Altman is the CEO and Co-founder of Lattice. Lattice is a leading people success platform that is on a mission to build cultures where employees and their companies thrive.

Jack is also the author of the Wall Street Journal bestseller People Strategy, a contributing writer for Forbes Tech Council as well as multiple HR publications, and a frequent HR industry event speaker.

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EPISODE 3

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JULY 03

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9:30 PST


Allison Pickens, Board Director, dbt Labs and Commvault

In this upcoming episode, Nick and Allison discuss some of her recent investments in AI companies, and how to pick one which organizations are serious about AI. They will also talk about the humanization of technology, and principles of creatubg Human-First Products.

Watch this upcoming episode to learn more about: 

    • The most innovative use cases of AI on the market today
    • Balancing AI, with a human-first approach as an executive
    • What's next for AI in customer success

 

About Our Speaker: 

Alison Pickens is a solo GP investor in AI and SaaS companies, supporting founders as a COO thought partner on go-to-market, category creation, and any other topic related to scaling the business.

Allison also serves on the board of dbt Labs and Commvault, and is the former COO of Gainsight where she spent six years of career - where she co-wrote the book on customer success with Nick! 


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COMING SOON

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JULY 03

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9:30 PST

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speaker

Speaker:

First Lastname, Really Long Job Title, Company

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speaker

Speaker:

First Lastname, Really Long Job Title, Company

Speaker

Speaker:

First Lastname, Really Long Job Title, Company