Deliver proactive, preventative care that enables you to retain and grow your customer base.
Manage learner's experience, and deliver educational outcomes.
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
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Every experience with your product is an opportunity for your users to churn—or embark on a journey to realizing value that ultimately leads to expansion, retention, and advocacy. Especially during an economic downturn, product managers need to be aware of moves they can make now to monitor and improve the product experience (PX).
So how can Product Managers ensure customers are having delightful and impactful product experiences, when they have so many other demands on their time? To help them in their efforts, our team here at Gainsight took a deep dive into the techniques that leading companies are using to create effective product experiences that move the needle when it comes to outcomes like Net Revenue Retention (NRR).
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Developed in Partnership with Growth Molecules
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