On-Demand Webinar

Priorities and Playbooks for CS Webinar Series: Bolster CSM Yield Through Organizational Scale and Efficiency

CS solutions enable teams to work more efficiently and scale their CS strategy.

With these capabilities, CSMs can manage more accounts and focus their time on the tasks that will drive the highest impact for the business.

What you’ll takeaway:

  • How data aggregation can provide a single view into your customers
  • Key signals that your team should monitor to prevent churn
  • How to setup up a series of alerts to signal risks and opportunities
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