It's critical to start your Customer Success journey off on the right foot. But where do you get started? How do you create the right plan and win support? What metrics matter the most?
Watch the recording to learn more about:
- Establishing cross-departmental roles and responsibilities
- Pitching Customer Success to leadership
- Measuring and showcasing early successes
Guest: Nikki Bishop, Vice President, Customer Success at Seeq
Host: Tim Van Lew, Director of CS Strategy at Gainsight