Re-charge and reimagine customer communities with Gainsight! Join us for a series of fireside chats with industry experts, customers and Gainsight SMEs on how to manage and build communities that reignite customer engagement and deliver on customer needs.
The series will cover topics on:
New year, new community needs. Join Gainsight's Global VP Demand and community expert Remco de Vries as we dive into the latest in community trends to watch, must-dos for success, and key takeaways from 2023.
You'll learn more about:
Speaker:
Remco De Vries, VP of Global Demand Generation, Gainsight
Speaker:
Tori Jeffcoat, GTM Strategy, Customer Communities, Gainsight
Communities are always evolving - but what if you need to merge, reinvent or relaunch your community? Hear how Gainsight successfully merged our two distinct communities (inSpired and GameChangers) into one, four product destination for Gainsight customers.
You'll learn:
Speaker:
Jessica Quazza, Go-To-Market Strategy Lead, Gainsight
Speaker:
Kenneth Refsgaard, Manager, Community Strategy & Programs, Gainsight
When it comes to your community strategy, we often think about our business goals - increasing self-service, building advocacy, reducing support tickets, and more - sometimes at the expense of our customers' needs. Join us to hear real-world examples of how to balance and align your community objectives with your customer's wants for ultimate community success.
You'll hear:
Speaker:
Jessica Quazza, Go-To-Market Strategy Lead, Gainsight
Supporting your customers - no matter what department you work in - is key to driving value and ROI from your product(s). But customers often have nuanced, specific questions they need answers to in order to be successful - and with fewer resources available, you may be struggling with how to still deliver an optimal experience. The answer? Customer-driven communities.
Join us to hear how:
Speaker:
Jessica Quazza, Go-To-Market Strategy Lead, Gainsight
We’ve reached a tipping point in advocacy and community causing many in customer marketing and community management to ponder the future of their programs. Hear how Gainsight and Champion can help you navigate these uncertain times, and explore how you can evolve your advocacy and community programs to be end-to-end, human-first experiences.
Speaker:
Kelly Klein, Enterprise Account Executive, Gainsight
Speaker:
Jeff Reekers, CEO & Co-Founder, Champion
Speaker:
Gianna Scorsone, COO & Co-Founder, Champion
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Speaker:
First Lastname, Really Long Job Title, Company
Speaker:
First Lastname, Really Long Job Title, Company
