Make the Recipe Yours: Continue on the Path with Personalization

As proactive programs help you reach more users at scale, personalization takes your digital CS motions to the next level. Watch On-Demand webinar of Gainsight’s experts to learn how personalizing Digital CS programs helps your users reach individual product value through digital journeys aligned to their unique needs and objectives. You’ll take away key data points to leverage in digital motions, including how to segment users effectively to compliment human touchpoints.

• Accelerate digital journeys with data-driven personalization
• Learn where to start with personalizing digital programs aligned to CSM activities
• Learn how to assess impact of your personalized programs, and how to iterate

Harshi Banka
Senior Director of Strategy, Digital Customer Success at Gainsight

Lane Holt
Director of CX, Scale at Gainsight

Alexis Cisneros
Manager, Customer Success at Dealerware