How a Focus on Customer Success Can Translate to Teammate Success

With each function striving for growth across internal or external teams, the core focus across both is actually the same: manage retention, visibility, and advocacy. But what does a high performing employee success model look like, and how would this lead to happy customers (and vise versa)?

Watch this webinar to learn:

• The correlation between between employee engagement and NPS
• How to foster a culture of innovation in CS teams
• The benefits of humanizing interactions with customers

Interested in more? Checkout the other recordings in the Customer Success in the Era of Digital Transformation webinar series.