Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
ReviewPro, a Shiji Group Brand, is the world leader of Guest Intelligence solutions serving more than 60,000 hotels in 150 countries. Although the company had a good handle on its larger accounts, it struggled to retain its small business.
By implementing Gainsight CS and PX, ReviewPro was able to:
To learn more about how ReviewPro created a seamless CS process using Gainsight PX and CS, read the case study.
Developed in Partnership with Growth Molecules
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