On-Demand Webinar

From Reactive to Proactive: Findings From the 2023 EMEA Customer Success Index Report

What we’ve learned this year is that Customer Success is at an inflection point. No more responding in real-time, but being strategic and proactive to customers.

Watch our on-demand webinar where we have unveiled the groundbreaking insights and key findings from the highly anticipated 2023 EMEA Customer Success Index, conducted by Gainsight in partnership with Benchmarkit and The Customer Success Network.

Hear from Remco de Vries, Global VP, Gainsight and Ray Rike, Founder at Benchmarkit as they discuss:

  • The state of Customer Success in 2023, including the latest trends, benchmarks, and best practices.
  • The evolution of Digital Customer Success and its impact on driving customer satisfaction, retention, and revenue growth.
  • How leading organisations are leveraging Customer Success Operations to streamline processes and increase operational efficiency.

Don't miss this opportunity to access exclusive insights that will empower you to enhance your Customer Success initiatives, drive exceptional customer experiences, and fuel sustainable business growth.

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Developed in Partnership with Growth Molecules

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