TRUSTED BY THE WORLD’S LEADING CUSTOMER SUCCESS AND PRODUCT TEAMS

We're Not Just Talk,
We've Got Proof

7x Customer Engagement

67% Increased Renewals Efficiency

127% Increased Net Retention

50% Increased CSM Efficiency

$15M Influenced Expansion

35% Churn Reduction

The Experience You Want With The Power You Need

Customer Success

Identify at-risk accounts, manage processes, and proactively address customer challenges all from an intuitive user interface

Product Experience

Accelerate user onboarding, increase product adoption, and leverage product insights to drive growth and quick time to value

Customer Experience

Orchestrate closed-loop, personalized customer experiences at scale with targeted outreaches, follow-up actions, and more with Gainsight’s new Horizon Experience

Revenue Optimization

Streamline renewals, automate expansion opportunities, and drive higher net retention rates