Driving Alignment and Collaboration with an End-to-End Value Framework

But how do executives ensure customers meet their goals while ensuring cross-functional alignment? Kellie Capote, Gainsight's Chief Customer Officer,  and Kevin Meeks, Valuize's Industry Principal - Customer Success Strategy, discuss the maturity model of value realization, and the evolution across customer success organizations.

Here's what you'll takeaway:

• Expectations and goals to set, for key stakeholders across the customer journey
• Success plans to operationalize within your organization
• How to build and maintain stronger relationships within your organization and externally

Want to learn more? Checkout other webinars from the The Gamechanger Series - CCO Edition.