Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
Founded in 2007, Dropbox is building the world’s first smart workspace. Dropbox’s Customer Success team began the implementation of Gainsight in spring of 2020 with the goal of evolving its customer health score.
With Gainsight, Dropbox has been able to:
Read the case study to learn more about how Gainsight enables Dropbox’s Customer Success team.
Developed in Partnership with Growth Molecules
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