Understanding the Heart of Your Team & Customers

Join us for a practical masterclass that will transform the way you engage with your teams and customers. Our speakers are leaders who lead with vulnerability, aiming to achieve balance between professional excellence and emotional connectivity. They will demonstrate how emotional engagement can be a game-changer in your professional journey.

What we’ll cover:

• How to recognise and respond to the emotional needs of your teams and customers
• Build deep, enduring relationships based on trust and understanding
• Lead with authenticity and inspire through vulnerability
• Channel emotional insights into effective problem-solving strategies