Webinar

Evolve Your CS Strategy and Power Growth Across the Customer Lifecycle

Organizations are recognizing the potential of Customer Success.

Companies that don’t invest more in customer success and focus their strategy on driving growth will not only leave money on the table, they’ll fail and lose customers to the competition.

Join Gainsight’s Director of Client Outcomes, Mike Maday, TSIA's John Ragsdale, Terminus' SVP of Customer Experience, Saood Shah, and LinkedIn's Global Head of Customer Success, Talent Solutions, Jennie Dede for a conversation about CS strategy and how to drive growth.

In this webinar, you'll learn:

  • The trends driving the evolution of Customer Success
  • What CS teams will need to do to adapt and succeed in this new growth-focused world
  • Strategies for turning Customer Success into a growth engine for your business, aligned with TSIA’s LAER model (Land, Adopt, Expand and Renew)
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