On-Demand Webinar

Evolving to Essential: How Customer Success Teams and Technology Became Must-Haves in the Age of Value

Over the past decade, Customer Success has grown into a mainstream discipline across all businesses and industries.

As Customer Success the discipline has evolved, so too have the teams and technologies essential to helping businesses of all shapes and sizes.

Join Gainsight CEO Nick Mehta and Gartner VP Analyst Michael Maziarka, co-author of Gartner’s recently published Market Guide for Customer Success Platforms to learn:

  • How and why Customer Success has evolved into an essential business function with direct line-of-sight for your board of directors with significant impacts on enterprise valuation
  • The role that Customer Success technology and its co-evolution with company and customer needs
  • A look into the future of Customer Success, the discipline, and the profession
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Developed in Partnership with Growth Molecules

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