Webinar Series

Customer Success Catapult

Starting your Customer Success organization shouldn't be overwhelming — and Gainsight is here to answer those burning questions. Join CS experts as they break down essential steps such as winning internal support, scaling with digital touchpoints, and evaluating your tech stack.

The series will cover topics on:

  • Avoiding surprises on customer churn risk and product adoption
  • Keeping the customer success outcomes in mind at all times
  • Tapping into the expansion potential of your customers to unlock new growth
  • Scaling your efforts through digital strategies and execution
  • Leveraging your product as a powerful tool for growth and scale
  • Embracing empathy and building connections on a human level with your customers

Webinar Schedule

JAN 24
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JAN 24

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10:00 AM PST

Lessening the Load: Scaling Your Customer Success Workflows

We are all exhausted talking about the economy, but the work to combat it has only just begun. Where do we start? Focusing on what can be digital and what can’t.

  • What an “integrated journey” actually means
  • Existing workflows that can be converted to digital
  • How to implement valuable moments at scale
Speaker

Speaker:

Kendra McClanahan, Director, CS Ops, Gainsight

FEB 16
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NOW ON DEMAND

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FEB 16

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8:00 AM PST

CS Micro-adjustments In Response To Macroeconomic Changes

Economic outlook may be grim, but that should not deter you from doubling down on how you protect, nurture, and provide value to your base. However, that strategy cannot be the same as years prior.

  • How to approach renewal conversations
  • Health scoring and risk framework workflows
  • Value engineering and justification
JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speaker

Speaker:

First Lastname, Really Long Job Title, Company

Speaker

Speaker:

First Lastname, Really Long Job Title, Company

ABOUT THE HOST
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NOW ON DEMAND

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JULY 03

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9:30 PST

Tim Van Lew

This series is hosted by Tim Van Lew, Director of Strategy for Gainsight Essentials. Tim has led Customer Enablement teams, created CS Operations organizations, and has spent time managing some of Gainsight's most strategic customers.

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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  • Occaecat cupidatat non proident, sint culpa sunt in culpa qui officia
Speaker

Speaker:

First Lastname, Really Long Job Title, Company

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

Lorem ipsum dolor sit amet ectetur adipiscing mogio

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate.

  • Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia
  • Laboris nisi ut aliquip ex ea commodo consequat
  • Occaecat cupidatat non proident, sint culpa sunt in culpa qui officia
Speaker

Speaker:

First Lastname, Really Long Job Title, Company

Speaker

Speaker:

First Lastname, Really Long Job Title, Company

Register Today