2022 Gartner Market Guide for Customer Success Management Platforms has recognized seven vendors as Representative Vendors. In this report, Gartner states that “CSM programs have become the standard enabler for businesses (primarily B2B), to encourage customers to remain engaged and increase customer lifetime value for products sold via a subscription model”.
Download the 2022 Gartner Market Guide for CSM Platforms to learn:
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Market Guide for Customer Success Management Platforms. Michael Maziarka, Maria Marino, Robert Blaisdell. 27 June 2022
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Developed in Partnership with Growth Molecules
Share a few contact details and we'll provide you with a link to access the content.