Deliver proactive, preventative care that enables you to retain and grow your customer base.
Manage learner's experience, and deliver educational outcomes.
Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.
Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.
Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
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Gong was looking for a solution to scale its growing business. They needed a centralized platform that was purpose-built for CS teams so they could be more efficient. After choosing Gainsight, the revenue intelligence platform was able to utilize a Digital Customer Success strategy to standardize its process, see customer health scores in real time, and provide a single source of truth for its Customer Success team.
Some of the big wins from this partnership include:
To learn more about how Gong uses Gainsight, read the full case study.
Developed in Partnership with Growth Molecules
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