Hiring for CS Execs Webinar Series - The Customer Success Leader’s Journey

Join Method Garage's Saul Gurdus with Gainsight for this interactive webinar as we unveil this journey and share some of the stories, tips and moments that matter.

In the Fall of 2020, Method Garage launched a project to map the customer success leader's journey. After conducting in-depth interviews with 30+ customer success leaders, a set of common stories, themes and challenges emerged. Watch this webinar to see the journey toward transformational CS leadership.

What you’ll takeaway:

  • Insights about hiring and building a CS team
  • Tips to segment and prioritize customers
  • Tools to accelerate journey mapping for your customers

Interested in more? Watch the other on-demand webinars from the Hiring for Customer Success Executives Webinar Series.

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Developed in Partnership with Growth Molecules

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