Hiring For CS Execs Webinar Series - The Secret to Hiring a Transformational CS Leader is...Product?

Whether born-in-the-cloud, migrating to it, or still on-prem, today’s subscription businesses don’t need much convincing when it comes to developing a customer-centric mindset. But in a profession that’s less than a decade old, finding a transformational leader with a history of building, launching and growing world-class customer success programs isn’t always straight shot. The good news? There’s a proven foundation of skill and experience that can help you pinpoint the right candidate - starting in Sales and Product. And we’re going to teach you how to spot them.

What you'll takeaway:

• Tips for aligning your product and customer goals
• Methods for creating synchronicity between teams
• Insights about health scores — customer health scores and health of product features
• And more!

Interested in more? Watch the other on-demand webinars from the Hiring for Customer Success Executives Webinar Series.