In a profession that’s less than a decade old, finding a transformational leader with a history of building, launching and growing world-class customer success teams isn’t always straight shot. Join us in this 5-part webinar series as we cover different aspects of the hiring landscape for bringing on outstanding customer success executives.
Learn proven disciplines and methodologies for hiring from the perspective of CEOs, CCOs, and executive recruiting firms.
Listen in on different customer success executives career pathways, and what they strive to bring to the table in their role.
Get access to the stories and anecdotes from the best customer success leaders that the SaaS industry has to offer.
Wednesday, May 12
Learn how newly-arrived CS executives build, engage, and retain their own team after joining a new organization. With guest speakers Jon Herstein, CCO at Box, and Alyx Shore, SVP of Customer Success at FWI.
Wednesday, May 12 at 10am PT / 1pm ET
Learn how newly-arrived CS executives build, engage, and retain their own team after joining a new organization.
Wednesday, Apr. 14 at 10am PT / 1pm ET
Join Emily Ryan, Director of CS Strategy and Operations at Splunk and Seth Wylie, Head of Customer Success Ops at Gainsight as they discuss best practices for locating and hiring for CS Ops, as well as how to define the function at your organization.
Tuesday, Mar. 30 at 10am PT / 1pm ET
Our panel of CEOs, executive recruitment, and CS leadership will discuss a real-world case study of Kindred Partners recruiting Chris Doell as CCO of Auditboard.
Wednesday, Mar. 10 at 10am PT / 1pm ET
Learn about the proven foundation of skill and experience that can help you find the right CS candidate - starting in Sales and Product.
Thursday, Feb. 18 at 10am PT / 1pm ET
In the Fall of 2020, Method Garage launched a project to map the customer success leader's journey. After in-depth interviews with 30+ customer success leaders, a set of common stories, themes and challenges emerged.
Wednesday, Mar. 10 at 10am PT / 1pm ET
Learn about the proven foundation of skill and experience that can help you find the right CS candidate - starting in Sales and Product.
Thursday, Feb. 18 at 10am PT / 1pm ET
In the Fall of 2020, Method Garage launched a project to map the customer success leader's journey. After in-depth interviews with 30+ customer success leaders, a set of common stories, themes and challenges emerged.
Monday, May 11, 2020 // 10am PDT
Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.
Monday, May 11, 2020 // 10am PDT
Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.
Monday, May 11, 2020 // 10am PDT
Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.
Monday, May 11, 2020 // 10am PDT
Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.
Monday, May 11, 2020 // 10am PDT
Join Gainsight's CEO, Nick Mehta, to understand how to setup your customers for success and ROI from day zero.
