At the time, we hoped to get people excited about Customer Success, build their own teams, and start to see what was possible in terms of growth and expansion.
We have now created the 10 NEW Laws of Customer Success. While the old laws are still important, today’s laws are more refined, more nuanced, and more applicable to today’s world. These laws go beyond what Customer Success means and dive into how to turn your Customer Success Operations into a growth driver for your business.
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Developed in Partnership with Growth Molecules
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