Introducing a Customer Success methodology into Totaljobs, one of the fastest growing UK recruitment businesses had some incredible results (Net Retention increasing by 12-18%).
Looking for Customer Success to have the same impact on your business?
Watch now to learn:
- How to go about proving the intended ROI of the CS model to your internal stakeholders and get budget sign-off
- Gainsight’s role in helping super-boost CSM efficiency and providing exec level visibility into customer health