Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
Companies need a consistent way to identify, visualize, and quantify the health of their customer base. It is important to keep a close eye in metrics such as customer’s health, satisfaction, and likelihood of expansion/churn
How do we address these challenges? Gainsight and many of our customers trust the DEAR Framework to help them understand and measure health scores
Download this datasheet to understand more about Gainsight Health Scores, including:
Developed in Partnership with Growth Molecules
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