In [2022], the company implemented Gainsight to optimize data management and create automated customer journeys. This has resulted in Matterport’s ability to scale its adoption, expansion, retention, and overall customer success efforts without sacrificing effectiveness.
By implementing Gainsight CS, Matterport was able to:
To learn more about how Matterport successfully created a low-touch, high-volume customer success solution, read the case study here!
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