Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
Mission is a trusted managed cloud services provider and Premier Consulting Partner for businesses using – or migrating to – Amazon Web Services (AWS).
In moving forward with a high-touch Customer Success model, Mission sought to avoid a more manual way of managing customer health and engagement.
Instead of relying on the sentiment of each CSM, Mission wanted a single pane-of-glass view to customer success activities and the health and engagement levels of their customer base.
With Gainsight, Mission was able to:
Read this case study to learn more.
Developed in Partnership with Growth Molecules
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