What Experienced Customer Success Tech Buyers Know That You Should Too

Learn the latest market research on the buyer's journey for Customer Success tools and platforms.

Customer Success is the top priority of leading executives because it is proven to reduce churn, increase NRR, and support a durable growth strategy. In this webinar, you will hear what CS buyers encounter and what they would do differently next time... so you don't have to.

Watch to learn:

• Who to include in the buying process
• Steps to prepare before onboarding with a platform.
• How to future-proof your technology based on your team's needs.

Speakers:
Saul Gurdus, Founder & Customer Experience and Innovation Consultant of Method Garage
Scott Salkin, SVP and GM of Gainsight Essentials