Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
When the future is unknown, how do you make the right decisions for your product?
In this current economic and working climate, it’s critical that product managers lean into the resources and data from customer success to inform their roadmap and give them rapid data to drive business decisions and engineering resources. Join Eric de Jager (Independent Consultant to JMI and President of Harbor Products Group) and Tyler McNally (VP of Customer Experience at Gainsight) as they discuss collaboration best practices so product and customer success teams can walk in lockstep towards success.
In this webinar, you’ll learn:
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