Online communities are vital for Customer Support—here's why.

Customer engagement is at the heart of Customer Support strategies in B2B Software companies.

Why? Not only is it a key indicator for customer retention, increasing engagement is a sure fire way to get feedback on your product while facilitating the sharing of best practices between your users and reducing support tickets.

One way to boost your Customer Support effectively and efficiently while engaging your users is by having an online community. Download our eBook now to find out 3 reasons why.

Get the eBook and find out how to:

• Reduce support tickets with your online community
• Scale your self-service effectively
• Increase customer engagement