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TRUSTED BY THE WORLD’S LEADING CUSTOMER SUCCESS AND PRODUCT TEAMS
25 Point Increase In NPS
67% Increased Renewals Efficiency
127% Increased Net Retention
50% Increased CSM Efficiency
$15M Influenced Expansion
35% Churn Reduction
Identify at-risk accounts, manage processes, and proactively address customer challenges all from an intuitive user interface
Accelerate user onboarding, increase product adoption, and leverage product insights to drive growth and quick time to value
Orchestrate closed-loop, personalized customer experiences at scale with targeted outreaches, follow-up actions, and more with Gainsight’s new Horizon Experience
