Case Study


Serraview Boosts Upsell Opportunities by 10% and Handles Nearly 60% More Clients Per CSM with Gainsight

Serraview was founded in Melbourne, Australia in 2006 to provide a simple and intuitive enterprise platform for managing and optimizing Corporate Real Estate (CRE). Using the company’s cloud-based SaaS solution to modernize their work environments, clients have saved millions of dollars, streamlined operations, and improved productivity.

With this solution, the Client Success team can:

  • More easily understand customer outcomes and track to related activities
  • Engage clients in a more sophisticated way
  • Gain a better, more comprehensive view of all clients and their health

Read the case study to learn more about how Gainsight enables Serraview to realize measurable business impacts.

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