WEBINAR SERIES

Success Stories: Gainsight Customers on Customer Success

Who better to unpack the secrets to Customer Success than Gainsight customers themselves? Join this customer spotlight series to hear first hand the golden nuggets, quick tips and secret sauce to reaching quick success in CS programs and with Gainsight. Discover how your peers are transforming customer chaos into scalable success, from enterprise to small business, and dive into lessons, learnings, and outcomes with Gainsight.

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The series will cover topics on:

  • Avoiding surprises on customer churn risk and product adoption
  • Keeping the customer success outcomes in mind at all times
  • Tapping into the expansion potential of your customers to unlock new growth
  • Scaling your efforts through digital strategies and execution
  • Leveraging your product as a powerful tool for growth and scale
  • Embracing empathy and building connections on a human level with your customers

Webinar Schedule

APR 10
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APR 10

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9:00 AM PST

How Buildertrend Created Actionable Data and Improved Logo Churn 140 Basis Points

Join Zach Wojtowicz, Director of Customer Success at Buildertrend, to dive into how Buildertrend transformed their customer health strategy, achieved an outstanding improvement in customer engagement through right time, right message interventions, and improved logo churn by 140 basis points with Gainsight in under a year.

Speakers:

Speaker

Tori Jeffcoat
GTM Strategy, Customer Success & AI at Gainsight

Speaker

Zach Wojtowicz
Director of Customer Success at Buildertrend

APR 23
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NOW ON DEMAND

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APR 23

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9:00 AM PST

How ReviewPro Saved 190+ Hours and Optimized Onboarding for Customer Excellence

Explore ReviewPro's evolution through streamlined onboarding processes, blending tech touch with human engagement for personalized experiences. Learn how ReviewPro leveraged automation to enhance customer engagement, mitigate risks, and drive satisfaction, setting a benchmark for excellence. You’ll leave with actionable insights and strategies for optimizing your own onboarding practices and maximizing user experiences in your customer base.

  • Master personalized onboarding amidst rapid growth, solving scalability challenges efficiently.
  • Blend tech and human touch, delivering tailored experiences for diverse client segments
  • Leverage automation to streamline onboarding, ensuring smooth transitions and fostering long-term satisfaction.

Speakers:

Speaker

Tori Jeffcoat
GTM Strategy, Customer Success & AI at Gainsight

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speakers:

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

JULY 03
icon

NOW ON DEMAND

icon

JULY 03

icon

9:30 PST

Lorem ipsum dolor sit amet ectetur adipiscing mogio

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate.

  • Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia
  • Laboris nisi ut aliquip ex ea commodo consequat
  • Occaecat cupidatat non proident, sint culpa sunt in culpa qui officia

Speakers:

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

JULY 03
icon

NOW ON DEMAND

icon

JULY 03

icon

9:30 PST

Lorem ipsum dolor sit amet, consectetur adipiscing elit

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla ullamco laboris pariatur.

  • Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia
  • Laboris nisi ut aliquip ex ea commodo consequat
  • Occaecat cupidatat non proident, sint culpa sunt in culpa qui officia

Speakers:

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

JULY 03
icon

NOW ON DEMAND

icon

JULY 03

icon

9:30 PST

Lorem ipsum dolor sit amet ectetur adipiscing mogio

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate.

  • Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia
  • Laboris nisi ut aliquip ex ea commodo consequat
  • Occaecat cupidatat non proident, sint culpa sunt in culpa qui officia

Speakers:

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Speaker

Speaker Name
Vice President of Customer Experience and Operations at Gainsight

Register Today