Who better to unpack the secrets to Customer Success than Gainsight customers themselves? Join this customer spotlight series to hear first hand the golden nuggets, quick tips and secret sauce to reaching quick success in CS programs and with Gainsight. Discover how your peers are transforming customer chaos into scalable success, from enterprise to small business, and dive into lessons, learnings, and outcomes with Gainsight.
The series will cover topics on:
Join Zach Wojtowicz, Director of Customer Success at Buildertrend, to dive into how Buildertrend transformed their customer health strategy, achieved an outstanding improvement in customer engagement through right time, right message interventions, and improved logo churn by 140 basis points with Gainsight in under a year.
Speakers:
Tori Jeffcoat
GTM Strategy, Customer Success & AI at Gainsight
Zach Wojtowicz
Director of Customer Success at Buildertrend
Explore ReviewPro's evolution through streamlined onboarding processes, blending tech touch with human engagement for personalized experiences. Learn how ReviewPro leveraged automation to enhance customer engagement, mitigate risks, and drive satisfaction, setting a benchmark for excellence. You’ll leave with actionable insights and strategies for optimizing your own onboarding practices and maximizing user experiences in your customer base.
Speakers:
Tori Jeffcoat
GTM Strategy, Customer Success & AI at Gainsight
Speakers:
Angela Micheli
CS Systems Manager at Shiji Group
Speakers:
Nuria Vicente Sempere
Customer Success Operations Manager at Shiji Group
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate.
Speakers:
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate.
Speakers:
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla ullamco laboris pariatur.
Speakers:
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate.
Speakers:
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight
Speaker Name
Vice President of Customer Experience and Operations at Gainsight