The Captain’s Chair: How to Select the Right Leader for Your Digital Customer Education Team

You can’t build and launch a successful customer education program without a strong leader leading the charge. Whether you appoint one from your team or recruit someone new, join this session to learn about the tools and insights you need to select the right leader to guide your program to success.

You’ll learn:

• The essential traits and skills to look for in a team leader.
• Strategies to find and interview top candidates, including essential questions to ask them.
• Guidance on the roles and responsibilities to include in your job description (+a ready-to-use template).
• Practical tips for evaluating candidates to ensure they’re the perfect fit.