Now available from Gainsight, in partnership with RevOps Squared: The Customer Success Index, 2022. Created to understand the current state of CS, the report offers a comprehensive look at what executives are investing in, prioritizing, and measuring to scale their business.
The report includes several key findings, including that a growing number of companies are delegating expansion opportunities to their CS organizations, proving that CS has evolved past churn prevention into a significant growth driver.
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Developed in Partnership with Growth Molecules
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