Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
Look around you – it’s true! Great companies are obsessive about understanding customers’ business problems and priorities. Because after all, that’s what customers are experts in – not your product.
In conducting over 2,500 customer discovery conversations for B2B tech companies, Bob London of Chief Listening Officers has formulated a uniquely insightful customer discovery approach featuring a list of 15 disruptive customer questions proven to get customers to open up ABOUT THEM.
Watch this on-demand webinar to learn:
• Bob's disruptive customer discovery questions that yield candid responses & fresh insights
• How to frame conversations, ask questions, and follow up
• Tips on "listening between the lines" to maximize insights
Developed in Partnership with Growth Molecules
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