The main barriers to customer growth and expansion often settle as a cross-functional problem. As customer success teams typically focus on the delivery of outcomes, product teams will more critically focus on adoption and consumption analytics as the North-Star metrics for success.
But as most SaaS organizations dedicate time to analyze product adoption data, very few have a working framework to assess patterns and derive insights.
In this webinar, we will discuss:
- The importance of adoption data for both product management teams and cross-functional stakeholders.
- How to use in-app engagements and other product usability features to drive adoption.
- The emergence of product-led growth and other GTM strategies that hinge on adoption and product analytics.