Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
In the early days of a company, leading by intuition and managing by observation were perfectly feasible modes of operation. But as you cross the threshold into scaling, assessing all aspects of your software product–how it’s built, taken to market, monetized, and maintained–gets harder and harder every step of the way.
Product management leader Melissa Perri will talk about all things product operations–the art and science of supporting product strategy with evidence. An unsung hero that fuels winning strategies, and the secret sauce that makes and empowers great leaders.
Product operations is a rising trend in the software product industry. It’s a function that seeks out and eliminates barriers that prevent leaders from creating, executing, and managing evidence-based product strategy. It’s not a single activity or project, but an ongoing process of learning, discovering, and improving. It requires commitment and tenacity but has a huge payoff.
In this webinar, you'll learn:
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