WEBINAR SERIES

Women in CS Power-Up Masterclasses

Join us for a series of practical masterclasses hosted by Gainsight and Women in Customer Success!

The series will cover topics on:

  • Avoiding surprises on customer churn risk and product adoption
  • Keeping the customer success outcomes in mind at all times
  • Tapping into the expansion potential of your customers to unlock new growth
  • Scaling your efforts through digital strategies and execution
  • Leveraging your product as a powerful tool for growth and scale
  • Embracing empathy and building connections on a human level with your customers

Webinar Schedule

JAN 18
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JAN 18

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2:00 PM GMT

Goal Setting and Career Paths in 2024

In our first masterclass we reveal strategies and actionable steps for designing a career path and setting goals that will propel you in 2024.

Key Discussion Topics Include:

  • Exploring the dream career vision as part of your life goals (long-term to immediate vision)
  • Your Workplace preferences - drawing from your values and strengths
  • Being a Boss of Your Career
  • Smart Goal Setting for 2024
  • Your Career Support System

Speakers:

Speaker 1

Giorgia Pedenzini
CSM at Gainsight

Speaker

Marija Skobe-Pilley
Founder of Women in Customer Success & Co-Founder of Fractional SaaS 

Speaker 3

Jenni Conner
Customer Success Leader at UserTesting

MAR 07
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NOW ON DEMAND

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MAR 07

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2:00 PM GMT | 3:00 PM CET

Mentoring and Investing in Women

Celebrate Women’s History Month with Gainsight and Women in Customer Success! Join us for a practical masterclass as we delve into the transformative world of mentoring and investing in women.

In this session, you’ll be introduced to mentoring as a tool for a pay-it-forward mindset:

  • What are the benefits of mentoring for mentors and mentees,
  • How to start and maintain a successful and beneficial mentoring relationship,
  • Where to find mentors and
  • Transformative results that mentoring relationships have in women’s careers.

Speakers:

Speaker 1

Giorgia Pedenzini
CSM at Gainsight

Speaker

Marija Skobe-Pilley
Founder of Women in Customer Success & Co-Founder of Fractional SaaS 

Speaker

Kellie Lucas
Author, Coach, Consultant, The Customer Success Pioneer

APR 25
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NOW ON DEMAND

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APR 25

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2:00 PM GMT | 3:00 PM CET

Emotional Intelligence

Speakers:

Speaker 1

Giorgia Pedenzini
CSM at Gainsight

Speaker

Marija Skobe-Pilley
Founder of Women in Customer Success & Co-Founder of Fractional SaaS 

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speaker

Speaker:

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Speaker

Speaker:

First Lastname, Really Long Job Title, Company

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speaker

Speaker:

First Lastname, Really Long Job Title, Company

JULY 03
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NOW ON DEMAND

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JULY 03

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9:30 PST

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Speaker

Speaker:

First Lastname, Really Long Job Title, Company

Speaker

Speaker:

First Lastname, Really Long Job Title, Company

Register Today