Customer Success Empower and enable your CSMs.
Product Create elegant product experiences.
Customer Experience Identify trends across the customer journey.
Revenue and Sales Drive a high performing renewals process.
IT and Analytics Consolidate your Customer Data.
Executives Align on customer heath and opportunities.
With Gainsight CS implemented, the Customer Success team could see they were missing insights into product usage data to inform customer outcomes, and quickly realized the addition of Gainsight PX would provide the necessary visibility and tools to make the product a central part of the customer experience.
The power combination of Gainsight PX and CS drove cross-functional collaboration and ultimately delivered a better customer experience and time to value.
With the addition of Gainsight PX, Kount was able to:
Read the case study to learn more about how Kount made user success a cross-functional team sport to drive better customer outcomes.
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